Keeping Your Data Secure

RS Design & Technology Electrical (“we”, “us”, “our”) provides electrical inspection, testing and compliance services.

Data Controller:
RS Design & Technology Electrical
R S Design & Technology Ltd Technology House, 101 Botley Road, Romsey, SO51 8FR
Phone: 0845 685 0202

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect the following personal information:

Name, Property address, Email address, Telephone number, Details relevant to your enquiry or service request, Records of correspondence, Basic website usage data.

We only collect information necessary to respond to enquiries and provide our services.

We collect personal information when you:

Submit a form via our website

Contact us by phone or email

Request a quotation

Book a service

 

We use your information to:

Respond to enquiries

Provide quotations and services

Issue documentation and certificates

Maintain records required for legal and business purposes

We do not sell or share your personal information for marketing purposes.

We process personal data on the following lawful bases:

Contractual necessity – to provide services you have requested

Legal obligation – where required by law

Legitimate interests – to operate and improve our business

We retain personal data only for as long as necessary:

Service and compliance records may be retained in line with legal and insurance requirements.

Enquiry data will be retained only as long as reasonably required.

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.

However, no method of transmission over the internet is completely secure.

We may use third-party service providers (such as website hosting or email providers) to support our business operations. These providers may process personal data on our behalf.

We ensure that any third parties handling personal data do so securely and in accordance with applicable data protection laws.

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate information

Request erasure where applicable

Object to or restrict processing

Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk